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Facilities
Hotel Services
- Station drop-off service
- Multimedia display system
- Postal service
- Fax/copying service
- Wedding service
- Translation tools available
- Concierge service
- VIP check-in service
- Electronic ID reader for check-in
- Express check-in and check-out
- Wake-up call
- Snack bar
- Convenience store/kiosk
- Lobby bar
- Room service
- Gift shop
- PA and sound system
- Non-smoking floor
- Ventilation system
- Vending machines
- No smoking in public areas
- Picnic area
- Outdoor furniture
- Smoking area
- Garden
- Eco tours
- Home theater
- Close to Animals
- Laundry service (off-site)
- Clothes steamer
- Laundry detergent
- Ironing service
- Laundry service (on-site)
- Children's meals available
- Children's bathrobes
- Children's slippers
- Children's toys
- Children's toothbrushes
- Kids' board games/puzzles
- Books and videos for kids
- CCTV in public areas
- First aid kit
- Fire alarm
- Keycard entry system
- Fire extinguisher
- Security personnel
- Carbon monoxide alarm
- Intruder alarm
- Smoke detector
Activities
- Eco tours
- Home theater
- Tea room
- Close to Animals
Public areas
- Gift shop
- PA and sound system
- Non-smoking floor
- Ventilation system
- Vending machines
- No smoking in public areas
- Picnic area
- Outdoor furniture
- Smoking area
- Garden
- Library
Cleaning services
- Laundry service (off-site)
- Clothes steamer
- Laundry detergent
- Ironing service
- Laundry service (on-site)
Facilities for children
- Children's meals available
- Children's bathrobes
- Children's slippers
- Children's toys
- Children's toothbrushes
- Playground
- Kids' board games/puzzles
- Books and videos for kids
- Kids' club
- Children's pool
Business services
- Multi-function room
- Secretarial services
- Multimedia display system
- Conference room
- Postal service
- Fax/copying service
- Wedding service
Safety & security
- CCTV in public areas
- First aid kit
- Fire alarm
- Keycard entry system
- Fire extinguisher
- Security personnel
- Carbon monoxide alarm
- Intruder alarm
- Smoke detector
Internet
- Wi-Fi in public areas
Outdoor swimming pool
- Opening times: Open seasonally
- Business hours: [Mon - Sun] 10:00-20:00
- Notice: The hotel's outdoor swimming pool is closed from October to June of the following year
Parking
- Private parking
- Car charging facilities
Transportation
- Taxi booking service
- Station drop-off service
- Priority airport pick-up
- Priority airport drop-off
- Station pick-up service
Front desk services
- Translation tools available
- Concierge service
- VIP check-in service
- Electronic ID reader for check-in
- Express check-in and check-out
- Luggage storage
- Wake-up call
- Tour and ticket booking service
Food & drink
- Snack bar
- Convenience store/kiosk
- Cafe
- Bar
- Lobby bar
- Room service
3 Restaurants
- 梨花茶室（杭州西溪湿地店）
- 宴芳菲
- 十里芳菲·花神咖啡馆(西溪湿地店)
Health & wellness
- Billiards room
Opening
- Opening date:2019-03-01
Credit Card
- Master
- Visa
- AE
- Diners
- JCB
- Union-A
- Alipay
Hotel Photos